Streamlined KYC Workflow: Enhanced Control for 'Waiting for Review' Status

In the fast-paced world of digital finance and online services, efficiency and control are not just luxuries; they are necessities. We understand that a smooth and secure onboarding process is crucial for your business and your users. That's why we are constantly evolving our platform to provide you with the most powerful and intuitive tools available.

We are thrilled to announce a significant enhancement to our KYC Dashboard that directly addresses one of the most common bottlenecks in the verification process: managing applications in the 'Waiting for Review' status.

A New Way to Manage Pending Applications

For many compliance teams, the 'Waiting for Review' queue can be a source of frustration. Minor errors in a user's submission, like a typo in a name or address, could previously lead to a lengthy back-and-forth, causing delays and a poor user experience.

Our latest update transforms this process, giving your operators unprecedented control and speed to resolve pending cases directly from the dashboard.

Powerful New Tools for Operators

We've equipped your team with a new set of tools designed for precision and efficiency:

• ✨ NEW - Direct Edit & Resubmit: This is a game-changer for handling minor errors. Your managers can now directly edit details like a user's name or address right in the dashboard. No more rejecting the application for a simple typo. To ensure complete data integrity, the updated information can be instantly resubmitted for fresh checks with a single click, saving valuable time for both your team and your users.
• ✔️ Approve: When an application is complete and all information is verified, your operators can seamlessly approve the profile. This finalizes the KYC process, allowing the user to get onboarded without delay.
• ↪️ Reject: In cases where information is invalid or missing, you can reject the application with clear, customizable reasons. This provides the user with specific guidance on what needs to be corrected, reducing confusion and speeding up the resubmission process.
• 🚫 Block: Security is paramount. Your team can now instantly block profiles suspected of fraud or those that register a true AML hit. This powerful feature helps you safeguard your business and maintain the integrity of your platform.

Take Control of Your Compliance Workflow

This new enhancement is more than just a feature update; it’s a fundamental improvement to your compliance workflow. With these tools, you can:

• Increase Efficiency: Resolve pending applications faster than ever before.
• Enhance Precision: Make direct edits and ensure data accuracy.
• Improve User Experience: Provide clear feedback and reduce onboarding friction.
• Strengthen Security: Take decisive action against fraudulent applications.

Ready to take control of your compliance workflow with tools built for precision and speed?

• Learn more in our updated support guide: Full Guide
• See it in action by booking a demo with us: Book a Chat
• Have questions? Send us a note